Privacy Policy

Last Updated: June 2026

Eternity Home Exchange ("EHE", "we", "us" or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website eternityhomeexchange.in, contact us, or use our real estate consultancy services.

1. Information We Collect

We may collect the following types of information when you interact with us:

• Personal Information: Name, phone number, email address, and any details you voluntarily provide through our contact forms, WhatsApp, calls or emails.
• Property Preferences: Information about the type of property, location, budget, configuration and other requirements you share with us so we can curate relevant options.
• Technical Information: Standard web data such as browser type, device information, pages visited and time spent on our site, collected automatically through cookies and similar technologies.
• Communication Records: Records of correspondence, enquiries and feedback you share with our team.

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide property consulting services;
• Share relevant property listings, project updates and investment opportunities;
• Assist with documentation, loan support, tax consultancy and payment plan guidance;
• Improve our website, services and overall customer experience;
• Communicate with you via phone, email, WhatsApp or other channels regarding your requirements;
• Comply with applicable legal and regulatory obligations.

3. Sharing of Information

We do not sell, rent or trade your personal information to third parties for marketing purposes. We may share your information with:

• Builders, developers or property owners, strictly to facilitate a transaction you have expressed interest in;
• Banks, NBFCs or financial institutions, where you have requested loan support and provided consent;
• Professional advisors (legal, tax) where necessary to provide the services you have requested;
• Government or regulatory authorities, where required by applicable law.

4. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, understand site usage, and improve our content. You can choose to disable cookies through your browser settings; however, this may affect certain features of the website.

5. Data Security

We implement reasonable administrative, technical and physical safeguards designed to protect your personal information from unauthorised access, use, alteration or disclosure. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required to comply with legal, accounting or reporting obligations.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you;
• Request correction of any inaccurate or incomplete information;
• Request deletion of your personal information, subject to legal requirements;
• Withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites, including builder or developer websites. We are not responsible for the privacy practices or content of these third-party sites and encourage you to review their respective privacy policies.

9. Children's Privacy

Our services are intended for individuals who are at least 18 years of age. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational or regulatory reasons. The updated version will be posted on this page with a revised "Last Updated" date.

11. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or our data practices, please contact us at:

Eternity Home Exchange
The Lighthouse, Sector 82A, Vatika India Next, Gurugram, Haryana, India
Phone: +91 94038 93861
WhatsApp: +91 77599 89484
Email: eternityehe@gmail.com